I design systems for the people who've traditionally been left out of the process. With 4+ years as a Licensed Social Worker and mental health therapist, I bring trauma-informed practice and systems-level thinking to every project.
My path wasn't traditional, but it gave me something most designers don't have: deep understanding of how systems impact real lives.
4+ years as a Licensed Social Worker and mental health therapist, working with families in crisis, youth in juvenile justice, and communities navigating broken systems. I saw how services failed people—not because of their motivation, but because of how systems were designed.
I realized the barriers I was seeing—the gaps, the moments people gave up—weren't just policy problems. They were design problems. The families I worked with deserved services that actually met their needs. So I decided to learn how to redesign them.
Now I combine clinical expertise with service design thinking. I bring trauma-informed care, systems thinking, and community accountability to every project. I design for equity, dignity, and the people who've been left behind.
Service design projects and case studies
A trauma-informed service design system supporting queer and trans individuals experiencing burnout through creative, restorative practices. Reframes rest as resistance.
Redesigned checkout experience for regional grocery delivery service, improving accessibility and reducing friction for users with limited digital literacy. Team of 3 designers.
Additional case studies and work samples currently in development.
Before I called it "service design," I was already doing the work
My clinical experience wasn't separate from design—it was systems-level design work in healthcare and social services. I mapped service delivery pain points, co-designed interventions with stakeholders, and redesigned systems to better serve vulnerable populations. Here's what that looked like:
MST, I-FAST, and IHBT (2022-2024): Led evidence-based interventions for youth in juvenile justice and families in crisis. Conducted cross-sector research with courts, schools, and social services to map barriers and co-design interventions that improved outcomes within policy constraints.
Co-Founder & Co-Facilitator (2016-Present): Built and sustained community infrastructure for trans and gender-expansive people in rural Appalachian Ohio. Designed programming, facilitated support groups, and created systems for mutual aid and advocacy in a resource-scarce context.
Licensed Therapist (2020-2021): Provided trauma-informed, affirming therapy to LGBTQIA+ clients, transracial adoptees, and individuals navigating religious trauma. Collaborated with multidisciplinary providers to design holistic care that addressed systemic barriers affecting mental health outcomes.
I'm looking for service design opportunities where I can bring my clinical background to bear on problems that impact real lives—healthcare, social services, civic tech, community wellbeing, and systems that serve marginalized populations.